Broadcasts guidelines

Help & Support Practice Solutions Broadcasts guidelines

Updated less than a month ago

As a provider on Materia+, you have access to the Broadcast feature, visible on your client portal. This tool allows you to engage more deeply with your loyal patients and provides a means to inform all patients about new or upcoming developments concerning you and your practice.

Guidelines for Broadcasts

Being a medical platform, Materia+ upholds a commitment to professionalism in its content. To maintain a high standard of medical ethics and professionalism, your broadcasts may include:

Updates regarding practice-related information.
Information about changes or additions to your services, resources, and other content relevant to your client portal.
Changes to your availability.
Professional updates pertaining to your healthcare career that relate to your practice.
Links to podcasts, articles, case studies, or other external resources connected to your practice.

What providers should not broadcast:

Personal updates that are unrelated to your role as a provider.
Any self-promotional advertising regarding your services.
Discounts or pricing incentives related to your services.
External links that do not pertain to your role as a healthcare provider.
Messages that are inappropriate or violate our community guidelines.

Note: Your broadcasts should be used as an informational tool for your patients rather than a promotional tool for your business.